Team

Our Team

For more than 13 years, our company has been helping global brands build long-term customer relationships, optimize costs, and scale their business. But our greatest strength is our team.

Working 24/7 around the world

We work 24/7 from different corners of the world, combining digital infrastructure, analytics, and a professional team to deliver flawless omnichannel service for our clients.

Some of us generate ideas over a cup of coffee in the office, while others join brainstorming sessions via Meet or work chats from another continent. We differ in experience, culture, and mindset, but we are united by shared values and a drive to deliver quality service at every touchpoint.

Our multinationality is our superpower

Different countries, different backgrounds, five languages of customer support — and one united Agentify team.

Benefits of working with us

Stability since 2013

Transparent payments and confidence in the future.

Our own Academy

Free training from scratch (business communication, sales techniques, software skills). We pay you while you learn!

Unlimited income

Stable pay + high bonuses for meeting KPIs. In sales, your earnings depend only on your results.

A real career elevator

More than 70% of our team leads and supervisors have grown within the company.

Absolute inclusivity

We are free from stereotypes. All that matters to us are your skills, energy, and desire to grow.

Hybrid format: Office or Remote

We offer full flexibility: you can work in the innovative space of our contact center or work just as effectively from home, setting up your workspace in a way that suits you.

Employee testimonials

“For me, this call center has become a real source of support. I work from home, I don’t waste time commuting, and there’s always a team nearby ready to help. The job has really boosted my confidence: I used to be afraid of talking on the phone, but now I can calmly handle even a difficult situation with a client. It’s a great option for starting a career.”

Juliana, operator

“I could say a lot, but in short — this is a place where I want to keep working and growing.”

Martin, operator

“I love my job, even though it’s very fast-paced. A big plus of the company is that there is real career growth here. I started out taking calls myself, and now I’ve become a supervisor. That’s why I understand operators well and try to support them at every step.”

Rosa, supervisor

“Salary is always paid on time, and the schedule is flexible — it’s easy for me to combine work with my studies. Supervisors are always ready to help, the office atmosphere is energetic, and the team is young and open.”

Lauar, operator

“A wonderful work experience. The team is always ready to help and support you. This is a call center where every employee feels valued and can grow. I especially like that people of different ages and backgrounds work here — there’s always something to learn.”

Paola, operator

“For me, the main plus is stability and support. The training is top-level and delivered with heart, and on my first calls I was literally guided every step of the way. Even working remotely, you never feel alone: you can always get help in the work chat. The schedule is flexible, so I easily balance work with my personal life.”

Wanda, operator

“I’ve worked in several call centers before, so I have something to compare with. What I especially like here is the sensible management, clear scripts, and a fair approach to scheduling. The work is similar to what I did before, but the atmosphere is completely different!”

Denys, operator